Student Support

Students face many challenges in and out of the classroom. At Master Academy, you are our main priority, not just as a student but also as an individual.

We are here to help you on your journey from enrolment to graduation to career. We have the knowledge and expertise to guide you through issues that may impact on your study and to help you make the most of your time.

Your team at Master Academy follows the Te Whare Tapa Whā holistic model to ensure ākonga/learners hauora/wellbeing to support you in your journey to becoming an amazing artist. For ākonga/learners it is important that we incorporate Taha Wairua (Your spiritual wellbeing) Taha Tinana (Your physical wellbeing) Taha Whānau (Your family and social wellbeing) and Taha Hinengaro (Your emotional wellbeing) into your learning journey.

Student Liaison

Your Student Liaison is here to listen and connect / supply you with the help you require to overcome barriers. Whether it be to raise a concern, help with your enrolment or travel arrangements, assist with funding or just be a friendly ear.

Your Student Liaison Contact:
students@masteracademy.co.nz | 021 834 444
Available: Monday – Friday, 8.00am – 4.00pm

Your Trainers

Your educators, Amanda and Michaella, Co Directors of Master Academy and Skin Revision, draw upon over 60 years combined experience within the beauty industry and hold qualifications in Adult Teaching. Michaella and Amanda work with both industry leaders and governing bodies to achieve a unified approach to reaching excellence for our ākonga/learners to ensure their career success. In addition, as New Zealand, Northland Representatives of the Beauty NZ Professionals Association, they are informed about the latest legislations, standards. health and hygiene requirements within Aotearoa.

With our small class sizes, you’re more than just a number and will get one-on-one attention when you need it and be apart of the Academy’s Whānau!

Trainer Contacts:
Michaella Messenger | michaella@masteracademy.co.nz | 021 834 444
Available: Monday – Friday, 9.00am – 4.00pm

Amanda Semenoff | amanda@masteracademy.co.nz | 021 834 444
Available: Monday – Friday, 9.00am – 4.00pm

Student complaints & compliments:

Student-Complaint-ProcessDownload

Student code of conduct: 

Updated-Student-Code-of-Conduct-1

Other Useful Links