Student Support

Students face many challenges in and out of the classroom. At Master Academy, you are our main priority, not just as a student but also as an individual.

We are here to help you on your journey from enrolment to graduation to career. We have the knowledge and expertise to guide you through issues that may impact on your study and to help you make the most of your time.

Student Liaison

Your Student Liaison is here to listen and connect / supply you with the help you require to overcome barriers. Whether it be to raise a concern, help with your enrolment or travel arrangements, assist with funding or just be a friendly ear.

Your Student Liaison Contact: | 021 834 444
Available: Monday – Friday, 9.00am – 5.00pm

Your Trainers

Master Academy Trainers are industry professionals with over 20 years of experience and are passionate about supporting students to reach their full potential and success within their careers.

With our small class sizes, you’re more than just a number and will get one-on-one attention when you need it and be apart of the Academy’s family!

Trainer Contacts:
Michaella Messenger | | 021 834 444
Available: Monday – Friday, 9.00am – 4.00pm

Amanda Semenoff | | 021 834 444
Available: Monday – Friday, 9.00am – 4.00pm

Student complaints & compliments:


Student code of conduct: 


Other Useful Links

Youthline Crisis Phone Counselling Ph: 0800 376 633
Lifeline 24 hour Counselling Ph: (09) 522 2999
Pregnancy Counselling Services Ph: 0800 773 462
Family Violence – It’s not OK Helpline Ph: 0800 456 450
Auckland Central Victim Support Group Ph: (09) 302 6977
Ministry for Vulnerable Children, Oranga Tamariki Ph: 0508 326 459
Womens Refuge 24 Hour Crisis Line Ph: (09) 378 1893
Quitline – Stop Smoking Ph: 0800 778 778